At United Fixings, we are committed to keeping our customers fully informed and reassured when it comes to important changes in how we operate.
Following feedback from our valued customers, we have made a final adjustment to our payment process. This decision has not been taken lightly, but it is part of our commitment to improving efficiency, strengthening our financial processes, and continuing to deliver the reliable service and competitive pricing you expect.
What’s Changing
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We have updated our bank payment details - these should now be used for all future payments.
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United Fixings will now be managing all customer accounts directly, as we are discontinuing our relationship with factoring companies.
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For any questions regarding payments, statements, or accounts, our dedicated Accounts Manager Naomi is your first point of contact.
📧 Email: accounts@unitedfixings.co.uk
📞 Telephone: 01884 210402
Verifying This Update
We understand that changes to bank details can raise concerns around fraud, which is why we want to reassure you:
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This is a genuine communication from United Fixings Ltd.
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You can confirm our updated details by calling our accounts team on the above number (this is also printed on all invoices and listed on our website).
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We will never ask you to make payments to a personal account or to any email address outside of the @unitedfixings.co.uk domain.
Why This Change Benefits You
By managing customer accounts directly, we can:
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Streamline payment processing.
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Provide a quicker, more efficient service.
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Offer clearer, more consistent communication with our accounts team.
A Final Word
We greatly appreciate your trust, cooperation, and patience as we complete this transition. Your support enables us to keep delivering the high-quality service United Fixings is known for.
If you have any concerns, or would like to verbally verify the updated payment details for peace of mind, please don’t hesitate to get in touch with Naomi and the accounts team.
Thank you for your continued support,
Steve Luxon
Managing Director, United Fixings Ltd